Illustrative walkthrough. This case example demonstrates how ClarityComply guides a wet pack event and the record it produces. Names, times, and figures are representative of the flow, not a specific customer's reported results.
One of the most common — and most cited — events in sterile processing. Here's how the guided flow runs it in one continuous pass, and what the same event costs when it's rebuilt from memory later.
A sterilizer cycle completes on Unit 2. As the load is unloaded, the technician notices droplets on the exterior of two of the six packages. It's a routine morning. The tray is needed for a case. The easy move is to let it dry and move on.
Under AAMI ST79, that easy move is a deviation — and the kind a surveyor reconstructs backward from a wet tray months later, asking who decided what, and why.
Any package with visible moisture after sterilization is considered non-sterile. The load cannot be released until it is dispositioned. There is no "let it dry and use it."
This is exactly the moment ClarityComply is built for — not to track where the tray is, but to guide what the technician does next, and to hold the decision as evidence. The technician opens ClarityComply and selects Wet Pack Event.
The work is identical. What differs is whether the record is built as it happens — or reconstructed from memory when someone asks.
Five steps, each prompted, each cited, each recorded the moment it happens.
The flow's first action is unambiguous: hold the entire load. All six packages are quarantined in SPD before anything else — no partial release, no "the dry ones are fine."
The flow asks a specific question, because the answer changes the disposition. The technician reports what they actually see.
Escalation isn't optional and isn't left to memory. The flow requires supervisor notification and records it — who was notified, and when. A sterilizer inspection is initiated in the same step.
The flow walks the technician through the common causes so the finding is documented, not guessed. Here: overloading and incorrect load orientation — a fixable, recordable cause.
All six packages are reprocessed on Unit 1 with corrected loading, confirmed dry, and released. The flow closes — and the complete record already exists. No end-of-shift catch-up, no reconstruction.
Not a to-do for later — a finished, attributed, survey-ready record, generated as the event ran.
The difference a surveyor cares about isn't that something was documented — it's whether the documentation is contemporaneous, attributed, and cited.
Each step was recorded the moment it happened — not reconstructed at end of shift when the details had already softened.
Every action carries a specific staff identity and timestamp. There's no ambiguity about who decided what, or when.
The governing standard — ST79 — was on screen at the decision and is stamped on the record, not looked up afterward.
Quarantine, assessment, escalation, root cause, and disposition — the full defensible chain, with no gap for a surveyor to probe.
Bring a real situation — a wet pack, a positive BI, an IUSS request — to a working session, and leave with the survey-ready record from that session.